All qualifying caravans are supplied with a 6-month warranty for added reassurance. Before collection, each caravan undergoes a full PDI inspection and service, followed by an engineer-led handover so you understand how everything operates.

What the warranty is intended to cover:

The warranty is there to help with faults affecting the caravan's main fitted equipment or systems that were not reasonably apparent at handover, subject to inspection and approval.

This can include issues with items such as:

· Heating and hot-water systems

· Fridge, cooker, hob and oven

· Electrical and charging systems

· Water pumps, taps and plumbing fittings

· Toilet and washroom equipment

· Damp, water ingress or sealant deterioration

· Other original fitted appliances or equipment

What is not normally covered:

The warranty is not designed to cover general wear, cosmetic deterioration, accidental damage, misuse, neglect, lack of maintenance, or faults caused by unauthorised repairs or modifications.

Typical exclusions include:

· Tyres, batteries, bulbs, fuses and consumable items

· Upholstery, soft furnishings, carpets and cosmetic marks

· Damage caused by accidents, impact, frost, storm damage, vermin or poor storage

· Faults caused by incorrect use, lack of routine maintenance or failure to follow manufacturer guidance

· Problems arising after third-party repairs, alterations or accessories have been fitted without approval

· Recovery, transport, site fees, accommodation costs or consequential losses

Customer Responsibilities

Please use the caravan correctly, keep it maintained, protect it from frost and water ingress, and arrange servicing as required. Any developing issue should be reported promptly to help avoid further damage.